- Return Policy
ShopBeauty does not offer refunds, but does offer exchanges within 2 weeks of the purchase date. We are not responsible for any shipping charges or any additional charges for returned items. All shipping costs, including returns costs are non-refundable. If you are linked to a salon, exchanges can be done directly through your salon. The following items are final sale:
- Ergo Brushes
- Fake Bake
- Hemp Nation
- Segals Skincare
- TIGI Cosmetics
- Wilma Schumann
ShopBeauty will not be accepting returns or exchanges on the following: alcohol, applicator/spray bottles, cleaning/disinfecting products, hand sanitizer, face shields, masks, gloves, capes, towels, or tint bowls/brushes
ShopBeauty offers electrical warranty on the following brands:
- Allure Electrical – one year defective replacement warranty
- Andis Clippers & Trimmers – 60 day warranty
- Dannyco (Babyliss, Avanti, Zazen) Electrical – one year defective replacement warranty and one additional year manufacturer warranty.
- Farouk (CHI, Biosilk, Esquire Grooming, Miss Universe) Electrical – one year defective replacement warranty
- Hot Tools Electrical – one year defective replacement warranty
- Moroccanoil Electrical – one year defective replacement warranty
- Oster (Select Clippers & Trimmers) – Classic 76 Clipper, Fast Feed Adjustable Blade Clipper, Model 10 Clipper, T-Finished Trimmer, Finish Line Trimmer
- Within the first 30 days – over the counter replacement
- After 30 days to 1 year, sent in for assessment and repair at an Oster Authorized Service Centre (ASC)
- Schwarzkopf Professional Electrical – two year defective replacement warranty
- TIGI Electrical – one year defective replacement warranty
- Unite Electrical – one year defective replacement warranty
- Payment Information
Credit Card Payments
- ShopBeauty accepts MasterCard and VISA.
Charging Your Credit Card
- As soon as your order is processed, we apply the order total to your credit card as a pre-authorization payment. Once the order is shipped, delay in the shipment or installation will not relieve you of your obligation to accept any charges for the particular transaction. Please note that we cannot guarantee that we will be able to cancel your order once it has been invoiced or shipped.
- ShopBeauty may go for litigation in the case of payment disputes. If your credit card company refuses payment, we may delay the shipment, or cancel the order outright. Additionally, we may deduct any sums that you owe us from any amount due to you and we will be entitled to reasonable costs that we incur for collection, including legal fees.
Credit Card Security
- Credit card security is foremost in our minds, and we appreciate the care that our customers take about their personal and critical information. We DO NOT store credit card numbers(s) on our customer's profile. You will need to re-enter your credit card information during every order you place with us.
- Shipping and Shipping Charges
Provided your orders are in stock, we will ship your orders within three business days, post the receipt of your order and credit card verification. We ship all our orders via Purolator from the ShopBeauty warehouse closest in proximity to the delivery address. You should receive an email directly from Purolator once your shipment has left our facilities.
The EDD (estimated delivery dates) are calculated based on which orders are received Monday to Friday, holidays excluded. We do not ship or deliver any orders on holidays and weekends. Moreover, we cannot guarantee the delivery date and time for any order, and we cannot be held responsible for delays in shipping due to weather or acts beyond our control.
The purchaser is also responsible for making sure that the shipping address entered is a secure address. We cannot cover the cost of lost or stolen packages, nor can we interact with the shipping company to locate your lost package, if the tracking information says it was delivered or is en route to the shipping address. Shipping and handling charges are not refundable. Return and defective replacement shipping fees are the customer's responsibility.
Additional Standard Shipping charges may apply based on rural locations.
- Sales Tax
We collect sales tax from customers as is required by the with the Provincial and Federal legislation.
The prices listed on the ShopBeauty Sites for a particular product is the price that the product is available for, at the time we receive your order. We change the prices from time and time. It is also possible that there is an error in the pricing of a particular product in which case the charge that appears on your final invoice will be correct. Any prices that appear online will be overridden by our system in which case the amount preauthorized on your credit card may vary from the final checkout/invoiced amount. All prices are in Canadian dollars. The prices on the ShopBeauty Website are exclusive of sales tax and shipping charges.
- Limitations of ShopBeauty Liability
ShopBeauty will not be liable for any special, indirect, consequential damages that are a result of the use or inability to use this site, or from the purchase and use of products available on the ShopBeauty Site. This is true, even in the case that ShopBeauty representative has been advised of the possibility of such damages. The total liability of ShopBeauty and Damages for all damages, losses, and a cause of action (in tort, contract or legal theory) shall in no event, exceed the amount that you paid for the product purchased on the site.
- Governing Law and Jurisdiction
These terms are in accordance with the laws of the Province of Alberta, and are exclusive of its choice of law rules. The courts in Calgary, Alberta have the sole jurisdiction and venue of any legal proceedings.
If any of these provisions are held by a court of law, or other tribunal with competent jurisdiction to be unenforceable, these provisions shall be limited, or eliminated to the minimum extent necessary. These terms shall remain in full force and effect otherwise. The prices, product descriptions and other illustrations can be changed at any time, without prior intimation. The inventory of some items limits itself to the amount of supply in hand and we will provide the ordered product only if the stock is available – regardless if the order is placed on the website.
Enter code LUSTER in the promo code box at checkout to receive your free Free Joico Glossing Oil 2oz with your online merchandise purchase of $150 or more before tax. One per customer. Valid while supplies last. Not valid on previous purchases. Cannot be combined with other offers. This offer is subject to change, alteration, or termination by ShopBeauty at its sole discretion at any time. Valid September 1st to October 31st.