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1. Return Policy

ShopBeauty does not offer refunds, but does offer exchanges within 2 weeks of the purchase date – excluding the following:

• Ardell
• Blinc
• Color Proof
• Ergo Brushes
• Fake Bake
• GiGi
• Hemp Nation
• Marianna
• Norvell
• OPI Polishes
• Segals Skincare
• Tannymax
• TIGI Cosmetics
• Wilma Schumann 
  
  

2. Warranties

ShopBeauty offers electrical warranty on the following brands:

• Allure Electrical – one year defective replacement warranty
• Andis Clippers & Trimmers – 60 day warranty
• Dannyco (Babyliss, Avanti, Zazen) Electrical – one year defective replacement warranty and one additional year manufacturer warranty.
• Farouk (CHI, Biosilk, Esquire Grooming, Miss Universe) Electrical – one year defective replacement warranty
• Helen of Troy/Hot Tools Electrical – one year defective replacement warranty
• Moroccanoil Electrical – one year defective replacement warranty
• Oster (Select Clippers & Trimmers) – Classic 76 Clipper, Fast Feed Adjustable Blade Clipper, Model 10 Clipper, T-Finished Trimmer, Finish Line Trimmer
  • Within the first 30 days – over the counter replacement
  • After 30 days to 1 year, sent in for assessment and repair at an Oster Authorized Service Centre (ASC)
• Schwarzkopf Professional Electrical – two year defective replacement warranty
• TIGI Electrical – one year defective replacement warranty
• Unite Electrical – one year defective replacement warranty
  
  

3. Payment Information

Credit Card Payments

• SB accepts MasterCard and VISA.

Charging Your Credit Card

• As soon as your order is processed, we apply the order total to your credit card as a pre-authorization payment. Once the order is shipped, delay in the shipment or installation will not relieve you of your obligation to accept any charges for the particular transaction.

Payment Disputes

• SB may go for litigation in the case of payment disputes. If your credit card company refuses payment, we may delay the shipment, or cancel the order outright. Additionally, we may deduct any sums that you owe us from any amount due to you and we will be entitled to reasonable costs that we incur for collection, including legal fees.

Credit Card Security

• Credit card security is foremost in our minds, and we appreciate the care that our customers take about their personal and critical information. We DO NOT store credit card numbers(s) on our customer's profile. You will need to re-enter your credit card information during every order you place with us.
  
  

4. Shipping Policy

Additional Standard Shipping charges may apply based on rural locations.

Free standard shipping on orders over $75 CAD in Canada and $100 USD in the US (before tax) on shopbeauty.com. Excludes P.O. box addresses, rural postal codes and remote locations considered "beyond points". Offer is subject to change, alteration, or termination by ShopBeauty at its sole discretion at any time.

Please note that delivery dates are estimates and are calculated based on which orders are received Monday to Friday, holidays excluded. We do not ship or deliver any orders on holidays and weekends. Moreover, we cannot guarantee the delivery date and time for any order, and we cannot be held responsible for delays in shipping due to weather or acts beyond our control. 

We ship all our orders via Purolator from the ShopBeauty warehouse closest in proximity to the delivery address. You should receive an email directly from Purolator once your shipment has left our facilities.

Please make sure your shipping address is correct as we are unable to redirect orders. We cannot cover the cost of lost or stolen packages, nor can we interact with the shipping company to locate your lost package, if the tracking information says it was delivered or is en route to the shipping address. Shipping and handling charges are not refundable. Return and defective replacement shipping fees are the customer's responsibility. If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.

Availability
Provided your orders are in stock, we will ship your orders within three business days, post the receipt of your order and credit card verification.

5. Sales Tax

We collect sales tax from customers as is required by the with the Provincial and Federal legislation.

6. Prices

The prices listed on the SB Sites for a particular product is the price that the product is available for, at the time we receive your order. We change the prices from time and time. It is also possible that there is an error in the pricing of a particular product in which case the charge that appears on your final invoice will be correct. Any prices that appear online will be overridden by our system in which case the amount preauthorized on your credit card may vary from the final checkout/invoiced amount. All prices are in Canadian dollars. The prices on the SB Website are exclusive of sales tax and shipping charges.

7. Limitations of ShopBeauty Liability

SB will not be liable for any special, indirect, consequential damages that are a result of the use or inability to use this site, or from the purchase and use of products available on the SB Site. This is true, even in the case that SB representative has been advised of the possibility of such damages. The total liability of SB and Damages for all damages, losses, and a cause of action (in tort, contract or legal theory) shall in no event, exceed the amount that you paid for the product purchased on the site.

8. Governing Law and Jurisdiction

These terms are in accordance with the laws of the Province of Alberta, and are exclusive of its choice of law rules. The courts in Calgary, Alberta have the sole jurisdiction and venue of any legal proceedings. 

If any of these provisions are held by a court of law, or other tribunal with competent jurisdiction to be unenforceable, these provisions shall be limited, or eliminated to the minimum extent necessary. These terms shall remain in full force and effect otherwise. The prices, product descriptions and other illustrations can be changed at any time, without prior intimation. The inventory of some items limits itself to the amount of supply in hand and we will provide the ordered product only if the stock is available – regardless if the order is placed on the website.

For information about the use of any critical and personal information provided to SB when you use this Site, please review our Privacy Policy.

9. Promo

*Receive your free Nook No Orange Shampoo 10oz with your online purchase of $75 or more before tax. Code FREENOOK. Valid while supplies last until December 31, 2024. Not valid on previous purchases. Cannot be combined with other offers. This offer is subject to change, alteration, or termination by ShopBeauty at its sole discretion at any time.